SearchServerVirtualization has a nice (basic) article on VCB troubleshooting. It explains what error messages you can (and will :) ) encounter and what you can do to fix it.
One of our large customers is using VCB. We created a custom script using PowerShell and Perl to automate backup to disk (so no backup to tape because it would be to slow). We use Perl to enumerate all running VMs in VirtualCenter (see baeke.info for more info on this). Then we use PowerShell to leverage the VCBMounter command on the VCB server and capture the verbose log files (switch -L 6) to get as much information as possible.
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